Marketing Companies – Not All Are Created Equal

Googling “marketing companies” will yield you 8,910,000 results (as at the time of writing this piece). These range from the one-man or one-woman bands, to those with a dozen or more staff. Some of these companies will have been around for a decade or more, while others will have been operating five minutes.


So how do you know you’re hiring the right people to market your business effectively?

What do you look for in a competent marketing outfit?

You might decide you prefer to deal with a local marketing agency for the added convenience of having them on your doorstep. However in practice, you can rarely nip in and check up on their progress without making an appointment. Plus technological advances such as Skype means you can still conduct meetings whenever and wherever suits.

Initially, it’s a good idea to spend a couple of hours or so researching on the Internet. Most marketing companies’ websites will include case studies of the companies they have worked with and will frequently include testimonials.

From your research, draw up a shortlist of 3-5 agencies to meet with. If you’re requesting that they pitch their services to you, bear in mind some agencies will charge a fee for this. Also establish whether the team pitching will be the same people working on your account should you appoint them. Rapport is all important and you don’t want to appoint an agency only to find someone you haven’t been introduced to is in charge of your account.

When inviting agencies to pitch, it is helpful to give them some background to your business, the key objectives you want to achieve and an idea of your budget. You should also provide them with an outline of the sort of contractual agreement you are seeking.

During the meeting/ pitch you will need to consider:

• Is the agency right for you in terms of size? Bigger doesn’t necessarily mean better.

• Which fields are they expert in? Is this compatible with your needs?

• How do they charge? By the hour? Based on results? Are their fees negotiable?

• With regard to fees, how do they measure effectiveness?

• Are they a full-service agency? Or are they limited to traditional advertising elements?

• First impressions (most important) . . . do you like them?

At the end of the pitches, it may become quite apparent who the most suitable marketing company is for you. Either one agency will be obviously better in terms of ‘fit’, or you will have to choose solely on grounds of the likeability factor.

Appointing the right marketing company for your business can be a daunting task. By following the above process you should have a good indication of the agency that would be a good partner for you. Don’t underestimate the power of gut reaction – it has frequently been proven a reliable indicator when determining winning partnerships.

How Marketing Companies Can Boost Your Web Presence

Marketing companies that specialize in building and maintaining first class websites can be brilliant news for your business. Having a great website that is easy to navigate – and easy on the eye – is an absolute must for every organization or business. Any business without a web presence will not be taken seriously and will probably be viewed with suspicion.

A really effective website can bring so many positives to your business. Having a website that works for you can improve your reputation by telling more people what you do and how well you do it.

Here’s how you can help your chosen website designer create the perfect business website for you:

1. Using your business goals, clearly define what results you want your new website to deliver.

2. Identify which audiences your website will cater for (customers, prospects, researchers, investors) and define what needs and expectations each type of visitor will have when they come to your site.

3. Make sure your website is built from your customers’ point of view. Too much of the ‘what we do’ approach can be a turn off.

4. Flash introductions may have a reputation for being cool, but the majority of your customers hate them (sorry.) I read recently that the second most clicked on words on the Web are ‘Skip Intro.’

5. The same goes for music or audio introductions. Some people will be at work when they land on your site and could be embarrassed by a sudden blast of Katy Perry, or whatever you have as your musical welcome.

6. Include prices where you can. People are automatically wary of sites which don’t include prices. They might be led to think you’re too expensive for them and try one of your competitors instead. If you can’t provide exact prices, aimed at least to offer a ballpark figure.

7. Avoid pop-up windows. Does anyone like them?

8. Make your website easy to navigate and include a call to action on every page. Make sure your website copy is easy to read. Use bite-sized chunks of text or short sentences.

9. Review the success of your website at regular intervals. At worst the content should be revised monthly, at best, daily. Providing fresh, engaging content at regular intervals will keep your visitors coming back for more of the same.

10. Advertise your website (and email address) on all your marketing and promotional materials. Also use it on all online and offline communications such as direct mail, ecommerce and news releases. Now you’ve got a great website, be sure to spread the word!

A successful website requires time and commitment. It’s not enough simply to build a website and leave it to its only devices. It’s like planting a tree and expecting that tree to grow and bear fruit without having any care and attention lavished on it.


So once you have your great website up and running, don’t forget to plan your content, plan your marketing and watch your business grow and ‘bear fruit’.

The Essentials Of A Marketing Plan

A marketing plan is usually part of your overall business plan, though it can be produced as a stand-alone document.

Effective marketing is crucial to the success of every business venture. Your marketing plan is the road map you will follow to achieve your goals. It lists your objectives and the actions you will take to achieve them.

Your marketing plan should not be a ‘static’ document – rather one you refer to and review on a regular basis.

In order for your marketing plan to be workable, it’s vital that everyone on your team knows what is required of them and when.

You should:

1. Set realistic, clear and measurable targets.

2. Set deadlines for achieving each target.

3. Determine a budget for each marketing activity.

4. Decide who in your team is responsible for each activity.

5. Brief your team/ colleagues on the details of your plan.

6. Set reporting guidelines, so that each member of your team can provide feedback at regular intervals.

It is generally helpful to include a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis in your marketing plan. Most likely you will already have completed one for your business plan, in which case you won’t need to start from scratch. A simple review/ update will normally suffice. A PEST analysis is also helpful for identifying and acting on opportunities and threats within your industry. PEST stands for:

Political and legal changes such as new regulations.

Economic factors such as interest rates, exchange rates and consumer confidence.

Social factors such as changing attitudes and lifestyles, and the ageing population.

Technological factors such as new materials and growing use of the internet.

Every marketing plan begins with an Executive Summary – an overview of the plan – though in practice it’s better to write this last to ensure you don’t leave anything vital out.

Your Business Strategy is also a vital part of your plan. It outlines:

Your Mission Statement.

What your business does/ is about.

Key business objectives.

Strategy for achieving objectives (overview).


Use the SMART acronym for each of your key business objectives and you won’t go far wrong:

Specific: We need to attract 10 new clients this quarter.

Measurable: How will you know when you have achieved your objective?

Achievable: Do you have the right resources in place to reasonably enable you to attain the objective? This usually comes down to people and money.

Realistic: Having a target which is considered unreasonable will only demotivate you and your staff. Great targets will stretch you and your resources and serve as a means of motivation.

Time-constrained: There must be a deadline for achieving each objective and this should be clearly stated in your plan.

Every Business is Potentially a Magnificent Rose Waiting to Bloom

It’s pretty easy to forget that even the largest companies and organisations operating around the world today, started life as tiny enterprises, the result of the enthusiasm and dedication of a few. At the time they would have had little if any inclination of what the future held.


Take the famous Golden Arches of multinational fast food chain McDonald’s, for instance. The company was founded in 1955 when local entrepreneur Ray Kroc purchased the rights to a small hamburger chain. Nearly 60 years on and spurred on in no small part by the clever concept of franchising, McDonald’s now boasts 33,000 restaurants worldwide and a global staff compliment of an incredible 1.7 million. It is estimated that these numbers help McDonald’s serve some 64 million people every day.

Then there’s computer software and hardware company Microsoft. Paul Allen and Bill Gates officially founded Microsoft in 1975, in the intervening years the firm has grown into one of the pre-eminent lights in IT, becoming a global monster worth some $224 billion (£144 billion). Now, Microsoft’s popular operating system, windows, boasts around 88 per cent of the market place and Bill Gates is one of the richest men on the planet. Mightily impressive stuff indeed.

Now, we’re not saying that working a certain way is a guaranteed route to success for a small company to reach Microsoft-style heights but, it’s worth remembering the humble beginnings of even the biggest names and what patience and hard work can potentially achieve.

Solid, small business marketing, backed-up with comprehensive market research of competitors and consumers, which in turn leads to a clear strategy, really is priceless.

It’s definitely a good idea to personally enquire face-to-face or over the phone, or search online, for an agency you feel not only offers the best service for the best price, but one that you can work with as well. The perfect vision for your company will be implemented before you know it.

Kick Start Your Business With a Comprehensive Marketing Strategy

A business should always keep a close eye on the very industry it is part of. Becoming complacent or distracted can be commercial suicide.


Take the British motorcycle industry for example. It was considered a world leader during the early decades of the 20th century, with research and development spurred on by the demands of two world wars, producing ever-more powerful and convenient bikes. Indeed, records show that 1959 was a record year for bike sales and exports. Yet it was not long after this that the dismissive nature towards the global competition blinded the British motorcycle industry from the change in attitude and trends.

The early ‘60s saw the dominance of names such as Triumph, BSA and Norton at first threatened and then ultimately smashed, by foreign competitors, particularly by the emerging Japanese manufactures. Honda, Kawasaki, Suzuki and Yamaha rode into town with their efficient, cost-effective designs and cheaper retail prices. They were soon doing British-style bikes far better than the British themselves.

British rivals, who were now steadfastly stuck in the past with their thinking, where blown away as the pristine, electric-start Japanese bikes rode off the production line, boasting impeccable reliability, ground-breaking electrics and came pre-fitted with indicator lights as standard. The British had failed to see the changing market and, although they tried to play catch-up, it was way too late.

It’s a stark reminder of what can happen to a business if it doesn’t keep it’s a ear to the ground and continually listen to what its customers want, as well as what its competitors are doing within the marketplace.

To give your company a head start, sound, professional business marketing will allow your company the opportunity to be fully-equipped to fight competitively against your rivals as well as attracting those customers that you are really after.

Get Social-able With Your Online Marketing

So after all the hype, the concept of ‘web 2.0’ and the promise of a more ‘social’ focus on the internet now has its feet firmly under the table. Social media, driven by the relentless expansion of heavyweights Facebook and Twitter has exploded.

So much so, they, along with platforms such as Youtube, Wikkipedia, Flickr and many others can become the foundational basis of a company’s online drive. It’s no longer just about a good service and functioning website. As a firm, the world expects you to interact with them and, perish the thought, even be interesting.

Just look at the some of the statistics of the growth of social media over the past 4 years. It makes quite astonishing reading.

Facebook for instance, plodded along for a year or so before in early 2007 the uptake of new users positively burst into life turning it into a global phenomenon. Nowadays the social networking giant boasts some 750 million (as of July 2011) active users worldwide. Of which, an impressive percentage log-on to get their fix at least once a day.

While Twitter, can boast nearly 100 million tweets per day from its dedicated bank of registered users of some 180 million. Now they’re impressive numbers, and self evidence why social media, and Twitter in particular are invaluable ways to interact with your market/audience and release company information, such as new products, promotions or services.

The next 12 months show every sign of being even bigger in terms of growth. Facebook has recently rolled out the latest iteration of its layout and news feed, while the industry gets excited about the imminent arrival of ‘facebook timeline’ (a direct response to Google’s fledgling Google+ social network service) which promises an all-new way to showcase your personality in cyber space.

One thing’s for sure, your company needs to be part of this revolution. If you don’t have the marketing set-up to develop a sufficient online model in-house, then a search marketing consultant is what you will need to take full advantage. Before you know it, your business will have the Facebookers and Twitterati that matter unable to stop trending about your company.

Lights, Camera, Action...How Movies Are the Perfect Inspiration for Business Success

For a good example of how the constituent parts of a marketing campaign come together to support the greater good of a much larger entity, you need look no further than that of the movie industry.

The script and story of the movie can be compared to that of a company’s initial ethos, charter and objective, while a film’s teaser trailers, billboard posters and website are similar to those first tentative steps when a company is promoting itself properly for the first time.

A movie, just like a company, is geared towards making as much money as possible and that means exploiting every last revenue stream to its limit – whether it’s box office, merchandising or external funding. That means that films, costing in-excess of 100s of millions of pounds are backed by the studios who have produced them, with equally ambitious promotions, campaigns and events.

That’s the way you have to look at your business.

Marketing companies will give you the necessary resources and expertise so that your ‘brand’ is as strong as it can be in the online stratosphere and really break those box office records, creating a blockbuster of a company.

A good online communications company will be able to put together a marketing strategy tailored specifically for the needs of your business. They’ll research obvious and not so obvious competitors and support you in gaining an edge over them.

Online is key. But it’s not just about having a great-looking and easy to use website. Social media such as Facebook, Twitter and dedicated company ‘channels’ on Youtube are the building blocks of communicating to your business to business customers, consumers and staff. A web marketing agency will have the skills to enable your company to fully embrace this.

For an ideal fit when it comes to your company’s online marketing, have a look online for that Oscar-winning combination.